More than a ride.
Care along the way.
Safe, reliable medical transportation and personalized medical accompaniments for seniors. Transportation to medical appointments, treatments (cancer, dialysis) and rehabilitation follow-up. We can stay with you throughout your visit when needed and return you home safely. We provide families with peace of mind, knowing your loved one is supported and cared for, even when you cannot be there.
Support at every step.
Tell us about your appointment and the help you need. We’ll discuss the journey and confirm a suitable plan before booking.
Door-to-door assistance
Discuss help getting from your pickup location to the appointment and back.
Appointment accompaniment
A supportive presence while attending your medical appointment.
Facility navigation
Help finding your way through a clinic or healthcare facility.
Mobility planning
Share any mobility aids, transfer assistance or accessibility needs so suitability can be assessed.
Cognitive Support
Assistance for individuals living with dementia, or cognitive challenges, providing gentle guidance.
Return transportation
Plan the return journey and discuss timing with the coordinator.
What you need
to book your ride.
A few details help us understand the journey. A coordinator will confirm availability, suitability and the service details with you.
- Appointment date, time and destination
- Pickup location or postal code and return-trip needs
- Accompaniment requirement
- Mobility aids (cane or walker), cognitive/dementia support
Frequently Asked Questions
Can I travel with a wheelchair, walker or cane?
Tell us which mobility aids you use and the assistance you need. We assess the journey and available vehicle arrangements before confirming suitability. Do not assume a request is confirmed until you hear from our coordinator.
Can someone accompany me into the appointment?
Absolutely, our medical accompaniment service goes beyond transportation; our compassionate team can accompany you to your appointment, assist with registration, provide reassurance, and remain with you during your appointment when requested.
How do I request a return trip?
Select the return-trip option on the transportation inquiry form and share the appointment details. The team will confirm the arrangement and timing with you. Return transportation and accompaniment can be arranged together.
Where does OmaCare provide service?
We proudly serve York Region and South Simcoe, including Bradford, Newmarket, Aurora and surrounding communities. Contact us with your location and support needs to confirm service availability.
Do you support individuals with dementia or cognitive challenges?
Yes. We offer compassionate accompaniment for individuals living with dementia, memory loss, or other cognitive challenges. Our team provides patient guidance, reassurance, and companionship throughout the journey. Services are arranged based on each individual’s needs and safety requirements.
How far in advance should I book transportation?
We recommend booking at least 24-48 hours in advance to ensure availability and allow us to arrange the appropriate transportation and accompaniment support.